Here's the small print...by paying the invoice you have agreed to the terms and conditions below.
1. For our international customers (outside the EU), Please note that commercial goods imported across international borders may be subject to Customs Duty. The receiver of the goods are legally obliged to pay duty & VAT. These custom duties are not payable by Bows of London Apparel LTD. We do not make any calculations or estimates of these charges.
2. Returns: Due to the handmade nature of our products we do not accept returns unless in the unlikely event the wrong item has been sent or has been received faulty. It is the responsibility of the buyer to check the correct products have been invoiced before payment. All items returned must arrive back in their original condition, unworn. Any returns received which are damaged due to customers negligence will not be refunded.
3. Please take care to check that the correct delivery address has been provided on the invoice. We cannot alter addresses and we must send to the address provided through PayPal. Should an incorrect address be provided, Bows of London Apparel Limited is not responsible for the cost of loss or reshipment for any parcels. These charges are the responsibility of the customer.
4. In the unlikely event that a parcel is lost or damaged in transit, the loss/replacement of goods is not the responsibility of Bows of London Apparel Limited unless the buyer has paid for tracked postage.