L A S T  U P D A T E D : 23rd May 2018


We are committed to protecting your privacy


Bows of London Apparel Limited are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy. We collect the minimum amount of information about you that is needed to provide you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.


Big Cartel


Our website is hosted on Big Cartel service which has its own Privacy and Cookies policy. They provide us with the online e-commerce platform that allow us to sell our products to you. Big Cartel hosts the store pages, ordering system, and order data. Please see the Big Cartel Privacy Policy for more information.


Cookies


A Cookie is a small file which is placed on your computer’s hard drive. Cookies allow web applications to personalize your online experience and are found on the vast majority of websites. Our website runs on the Big Cartel platform and includes a number of cookies over which we have no control. Big Cartel only use a Cookie when customers purchase something which, according to the directive, is “strictly necessary”, so Big Cartel shops are in compliance.

Most web browsers are set to accept Cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject Cookies, this could affect the availability and functionality of our services.



Information collected


When a purchase is made on our site, we ask for name, email and delivery address. If you contact us through our contact page, we will receive your name and email address to be able to contact you back. Data in relation to credit/debit card payments is processed by Paypal on a secure website linked to ours and they have their own privacy policy.


Use of Information


We use the order information that we collect to fulfill any orders placed through our site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally if you have contacted us through our contact form on our site, we will use the information you have provided us with (your name and email address) to contact you back.


Consent


When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for any other reason such a marketing, we will either ask you directly for your expressed consent.


Retention of information


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.


Withdrawing consent


If you wish to withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, contact us at: bowsoflondon@yahoo.com


Disclosure


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Third party


We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered.  

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Contacting Us


If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at bowsoflondon@yahoo.com. 


Security


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


Changes to this policy


We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.